Velocidad de servicio de DTiQ
Ofrece una mejor experiencia a los clientes sin comprometer la velocidad del servicio.
velocidad de servicio interna
Descubre una mejor experiencia del cliente con la solución de velocidad del servicio de DTiQ. La solución de análisis de vídeo de DTiQ aprovecha la inteligencia artificial avanzada y el aprendizaje automático, junto con algoritmos inteligentes personalizados, para permitirte aumentar la velocidad del servicio con facilidad. Sumérgete en información útil con informes de tendencias históricas para saber cuándo se cumplen sus indicadores clave de rendimiento (y cuándo no), de modo que puedas tomar las decisiones correctas para aumentar la eficiencia operativa.
DTiQ Peak Times Speed of Service Dashboard
Delivers innovation through simplistic dashboard based on customer needs
• Monitor up to 3 business hours – Focus on 3 key hours per day like your peak hours when you need to maximize your revenue
• Location rankings – Instantly identify best or worst performing stores
• Pre-filtered data – Data is pre-filtered and sorted by a traffic light system so you can action upon the data, instantly
• Comparative analysis – Compare by day or week and identify opportunities for improvement
• Monitor up to 3 business hours – Focus on 3 key hours per day like your peak hours when you need to maximize your revenue
• Location rankings – Instantly identify best or worst performing stores
• Pre-filtered data – Data is pre-filtered and sorted by a traffic light system so you can action upon the data, instantly
• Comparative analysis – Compare by day or week and identify opportunities for improvement
Supervisa la experiencia del cliente en varias dimensiones en tiempo real
Toma decisiones informadas con información práctica con un impacto positivo en tu operativa. Las áreas en las que puedes ver mejoras con nuestra solución incluyen:
Toma decisiones informadas para mejorar la velocidad del servicio con información útil.
Once you measure it, you can improve it.
Compare la cantidad de clientes en la tienda en un momento dado con el personal disponible, lo que le ayudará a administrar los costos de mano de obra.
La velocidad de servicio optimizada, especialmente cuando puedes medir y mejorar estas métricas clave, hará que tus huéspedes quieran volver por más.
ACTIONABLE INSIGHTS
Providing real data and metrics for fast action
In-store customer flow
Real-time data and metrics, generated by computer vision, that cannot be altered or manipulated by employees, ensuring accuracy in monitoring in-store customer flow.
- Number of people entering a store
- Amount of time customers wait to place and receive their order
- Average queue length
- Sales per customer entry
Complimenting product:
In-Store Speed of Service
A new generation of our In-Store Speed of Service dashboard that helps you improve your store operations, customer experience, and sales results. Already used by over 1,000 stores.
• 24/7/365 speed of service analytics
• Real-time customer flow metrics – Track in-store movements, wait times, and service efficiency with data that can't be altered by employees.
• Key performance indicators – Number of customers entering, waiting to order, waiting to receive orders, and peak times by daypart.
• Operational excellence – Adjust staffing, review promotions, and optimize operations based on live data to improve customer experience and boost sales.
• Customizable reporting – Access data and video reports on demand in hourly, daily, and weekly time slices, exportable to Excel for in-depth analysis.
• Big Data integration – Dive deeper into trends using your BI tools
Learn about In-Store Speed of Service• 24/7/365 speed of service analytics
• Real-time customer flow metrics – Track in-store movements, wait times, and service efficiency with data that can't be altered by employees.
• Key performance indicators – Number of customers entering, waiting to order, waiting to receive orders, and peak times by daypart.
• Operational excellence – Adjust staffing, review promotions, and optimize operations based on live data to improve customer experience and boost sales.
• Customizable reporting – Access data and video reports on demand in hourly, daily, and weekly time slices, exportable to Excel for in-depth analysis.
• Big Data integration – Dive deeper into trends using your BI tools
Transforme su velocidad de servicio con DTiQ
No comprometa la experiencia de los huéspedes por la rapidez del servicio.
