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Drive-Thru Solutions

Explore cutting-edge drive-thru technology that delivers rapid ROI, enhances operations, boosts guest experience, and drives profitability across QSRs, restaurants, convenience stores, and retail businesses.

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In 2024, drive-thru sales accounted for approximately 43% of U.S. fast-food orders, totaling around $140 billion.

Source: The Hustle

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DTiQ offers drive-thru solutions that integrate real-time video and audio, provide AI-powered speed of service analytics, and deliver actionable data insights to enhance operational efficiency.

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The Drive-Thru Timing System

Optimize your drive-thru performance to guarantee more accurate orders — and more happy customers.

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PAR G5 Drive-Thru Headset Systems

The recipe to drive-thru success has three essential elements: speed, accuracy, and delivering a friendly and positive guest experience that keeps customers coming back. With its crystal clear sound, the right headset system ensures communications between your customer and crew – heard right, the first time and every time. Save valuable seconds by not asking customers to repeat items they are ordering due to audio quality issues.

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A man leaning out of a drive-thru window holding a bag of food. He is wearing a black headset

Drive-Thru Order Accuracy

DTiQ’s Drive-Thru Order Accuracy solution enables your team to handle the busiest drive-thru with ease. Our state-of-the-art solution optimizes both single-lane and multi-lane setups, helping your team get the right order for the right car by pairing orders with a visual display. Your team no longer has to repeat orders to verify the order for your customer, resulting in happier diners who will come back for more.

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a computer showing a zoom in on a drive-thru camera. the camera puts text over the car that the camera has seen

Speed of Service Audits

By pairing up our market-leading drive-thru timer with your headset and NVR, you have the potential to see speed of service, hear customer engagement, and the associated CCTV and POS transactions all from a single view in real time providing an unparalleled level of visibility restaurant operations at a transaction by transaction level. Remote audits can focus on any aspect of your restaurant operations that can be seen by camera so loss, theft, drive- thru operations, queues, bottlenecks, food wastage, correct open and close procedures and much more can be investigated. If we see it, we can measure it.

a computer screen with an excel-style document shown on it. the list of columns has sections highlighted in green and red, showing good or bad results

Summit Panorama Reporting

Cloud-Based Store Data Aggregator

Summit Panorama provides comprehensive drive-thru data for all management levels. Get timely insights through scheduled broadcasts, exception notifications, and ad-hoc inquiries. Use our extensive report library or customize your own with help from our report builders. Export data in various formats, share internally, and print reports easily. Read on for more success stories.

• Cloud-hosted with no complex IT setup.
• Above-store reporting for comparing multiple locations.
• Accessible via web browsers and mobile devices.

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Dynamic Ranking System

By comparing QSRs efficiency with their peers across the brand, franchisee, region, or even custom groups, it provides unparalleled insights for improving speed and service.

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the back of somebody working in a drive-thru wearing a headset looking at two separate screens. one is blue and one has green, yellow, and red stats, showing the drive-thru performance is good, bad, or indifferent

Scale your business with DTIQ

the back of house in a quick service restaurant. the image focses on a food prep counter, where burger toppings like lettuce and pickles are lined up. there are takeout boxes with the start of burgers in them.

360iQ Intelligent Video

Harness advanced video security with real-time insights to monitor, manage, and protect your business seamlessly across all locations.

an aisle in a convenience store. the image is slightly out of focus, but you can see candies on the left side of the aisle and miscellaneous groceries on the other. the aisle is clean.

SmartAudit™

Get actionable reports that provide in-depth operational insights, helping you enforce compliance, reduce shrink, and drive improvements across your stores.

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SmartAssurance

Ensure continuous oversight and peace of mind with 24/7 monitoring and proactive camera health alerts that keep your operations running smoothly.

Drive-Thru Speaker Post

Enhance customer experience with clear, high-quality audio, improving order accuracy and speed while standing up to all weather conditions.

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Trusted by hundreds of brands

QSR

A great tool for improving drive-thru speed.

McKenzie Foods has installed the Summit drive-thru timer system in all 17 of our restaurants. We have found the system to be a great tool for improving drive-thru speed performance. Our team members have really engaged in this aspect of our business and enjoy always knowing how they are doing in drive-thru speed. They also like knowing how they are doing against our other locations! We have friendly competitions between restaurant teams daily.

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President, McKenzie Foods

A line of sub sandwiches and toppings, with two pairs of hands putting toppings on the sandwiches.

A ‘must have’ to drive team engagement.

The Summit timer system is a must-have if you are looking to drive team engagement around Speed with Service. Our RGMs love it as it provides real-time data of how they are doing against their own goals as well as how they ‘stack up’ to their peers.

O Incorporated has used the Summit timers for over a year and it has allowed us to make Speed with Service part of our culture as we have “Fast Fridays” where our restaurant teams compete for the fastest DT experience times. We have seen tremendous results. The audio alerts combined with the ‘in your face’ results on the video screens are a constant reminder that performance matters and reinforces the importance of speed while still keeping it fun

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Director of Operations, O Incorporated

A man wearing an apron, smiling, and handing somebody back a credit card.

I highly recommend Summit timers

Over the past 6 months we have installed almost 60 Summit timers in our restaurants. One thing is for sure...we have gotten significantly faster! Before Summit we were averaging 165 O+W time and now we are averaging 145! Their technology not only gives you real time remote visibility to see how your teams are doing, but they are also able to adjust loop sensitivity remotely to reduce unneeded service calls! I am very satisfied with the results, and would highly recommend Summit timers to anyone who wants to increase sales through speed.

Franchise Chief Operations Officer