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Frequently asked questions

Explore our FAQs for quick answers to your questions! Find insights on products, services, and more. Your answers are just a click away.

We combine state-of-the-art surveillance equipment with advanced, cloud-based analytics and managed services to help businesses of all sizes identify and prevent theft, fraud, and other security breaches.

A SmartAudit™ provides a proactive approach to pinpoint employee theft, operational non-compliance, customer experience opportunities, and employee productivity challenges.

Yes! We recommend no more than 10 questions. This allows you to measure the KPIs that are most important to you.

Drive-thru support

Summit FAQ

If you are experiencing issues with your Summit Innovations products or services, please try some of these troubleshooting solutions for common issues. Alternatively, please submit a support request regarding any issues you are experiencing via our support portal.

A loop is a series of cabling that is placed under the concrete and in front of service points (e.g. order, cash, pick-up). The loops serve as a metal detector and is the key component in making the timer work and tracking events associated with each vehicle.

After an installation your store will be added to a Summit Ranking server within 24 hours. After this time, you will see other stores.

Reasons for not seeing other stores may be due to the store network connection, please submit a support ticket to Summit Innovations if you are still not seeing other stores on your ranking screen after 48 hours of the installation.

You will appear on the ranking screen after you have served your first car for the morning, the driveway loops must be triggered by a vehicle.

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For more information, visit our pricing page.

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Gravida luctus in pulvinar massa. Tortor tempus leo ipsum id mauris donec tempor pellentesque nisl. Eu maecenas ipsum enim sodales sed facilisis. Eu tellus facilisi ultricies viverra.

For more information, visit our pricing page.

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Gravida luctus in pulvinar massa. Tortor tempus leo ipsum id mauris donec tempor pellentesque nisl. Eu maecenas ipsum enim sodales sed facilisis. Eu tellus facilisi ultricies viverra.

For more information, visit our pricing page.

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