See DTiQ in action

DTiQ solutions can help safeguard assets, improve customer experience, and drive operational efficiencies.

Search, store, and access footage of incidents like fraud, theft, & crime at any time.

Flag suspicious activity right at the source

Provide custom reporting for transaction reporting, custom alerts, and audit findings

Get access to 24/7/365 support, ensuring you have help whenever you need it

Bill Angiolillo

Vice President of Client Services

Phone: +1(781) 727-2246

Email: wangiolillo@dtiq.com

Let's meet!

Features and benefits

Empower your retail operation with data-driven decisions. DTiQ allows you to harness actionable insights that optimize operations, maximize efficiency, and ensure strategic success.

These reports provide actionable insights and coachable moments to effect positive business changes resulting in increased profitability. 80% of locations using SmartAudit™ reports see a reduction in refunds, discounts, and voids

Hands holding a smart phone. The smart phone screen is open on a white screen with a green bar graph.

Gain visibility into operational performance, protect your brand from unqualified risk claims, reduce loss, and unlock potential training opportunities while simultaneously providing actionable guidelines to heighten customer experience and increase loyalty.

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An ongoing relationship means that requests for enhancements, changes, and improvements are directly received and worked on by the team who can make the changes needed. You also have unlimited training with a dedicated Customer Success Manager.

A laptop computer open onto an excel-style dashboard. There are green and red tiles, showing good and bad performance.

The value of benchmarking your locations against one another adds another layer of oversight within your brand. Compare performance between locations and unlock new training opportunities.

A blue background with a light blue cloud with an arrow up and down, symbolizing something uploading and downloading.

Cloud Archive by DTiQ gives you peace of mind by storing the footage you need the most, unlocking up to $180 in savings on lost productivity. Any videos of instances (slip and fall, theft, and more) are stored as long as you need.

DTiQ transactional data

325,000

SmartAudits™ performed annually

80%

locations using SmartAudit™ services see an improvement in refunds, discounts, and voids

1.8M

transactions reviewed annually

Tackle loss prevention with DTiQ

Check performance from anywhere at any time with an easy-to-use mobile application

Integrate POS data with any camera to deliver insights directly to your inbox

Monitor sweethearting ensure employee discounts are used correctly

Investigate refunds, voids, and discounts with ease

Leverage mystery shopping to tackle reoccurring in-store operational issues

Review performance across all your locations with benchmark insights

Innovative video & data technology

SmartAudit™

DTiQ SmartAudit™ reports are an unbiased review of transactional fraud, operational excellency, and inefficiencies. These reports provide actionable insights and coachable moments to effect positive business changes resulting in increased profitability. 80% of locations using SmartAudit reports see a reduction in refunds, discounts, and voids.

SmartAnalysis

Dive deep into findings from your SmartAudit™ solution or larger business concerns with DTiQ’s SmartAnalysis. SmartAnalysis gives you a deep dive into singular incidents that are causing large-scale problems, letting you spend that time you would have to spend investigating an incident in other areas of your business — while keeping more money in your bottom line.

A computer screen opened with two hands typing on it. The screen is open to two different camera angles, showing an overview of a business

hands typing on a computer screen. the screen shows a camera that can see into a restaurant, as well as a timer and number of guests in the store. the timer reads 20:30 and the guest number is 6.

Speed of Service

Monitor the customer experience across various real-time dimensions, including entry/exit count, customer count, average wait time, and customers in line. Make informed decisions with actionable insights that have a positive impact on your operations.

Elevated Mystery Shopping

Benefit from video-based modern mystery shop audits conducted by DTiQ’s trained professionals.
Receive key insights into employee productivity and policy compliance through these mystery shop programs.