Drive-thru order accuracy

Optimize your drive-thru performance to guarantee more accurate orders — and more happy customers.

By comparing QSRs efficiency with their peers across the brand, franchisee, region, or even custom groups, it provides unparalleled insights for improving speed and service.

Summit Innovations was the first to develop this drive-thru ranking system, which continues to be the industry leader, regardless of lane style or length of stack. Given its importance and proven operational impact, Live Dynamic Ranking is now a standard part of the Summit Drive-thru Timing System and requires no additional hardware (requires an annual subscription).
The system is so fast that it displays updates live as each car departs the drive-thru, guaranteeing the data is always current and meaningful.

Drive-thru order accuracy by the numbers

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Benefits a more accurate drive-thru can deliver

Increased revenue

Locations using drive-thru order accuracy see major increases in order accuracy and customer satisfaction. Some locations see upwards of $2,000 in increased revenue due to a smoother drive-thru experience.

Up to 4% more cars during peak periods

Operators using this solution have experienced up to a 4% increase in cars served and even greater improvement of speed of service during peak periods.

Happier customers every time

Drive-thrus with multiple order locations can keep track of their cars and orders, ensuring each customer gets their correct order and a great experience every time.

Empowered team

Implementing a drive-thru order accuracy system empowers employees, reducing stress during peak hours. Streamlined processes enhance efficiency, mean more accurate orders, and help foster a smoother workflow and a more positive work environment.

Featured Resources

Speed of service: Understanding this key metric for your business
Drive-Thru Speed Of Service: Improving Customer Experience
eBook: Speed of service - Maintain speed and quality for your guests
Improve your drive-thru order accuracy with DTiQ
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